Hutchinson Legal is a local law firm with a long history in the Ringwood area. We have a strong line-up of skilled legal practitioners with an unwavering commitment to providing legal solutions for life. Hutchinson Legal seeks to provide a high-quality legal service for our clients at every opportunity. From the first consultation, we are committed to finding the best possible legal solution for our clients and to providing the highest level of support, communication and service, until the matter is resolved.
We seek to provide a high quality legal service for our clients at every opportunity. From the first consultation, we will be committed to finding the best possible legal solution for our clients and provide the highest level of client support, communication and service until the matter is resolved.
Following the first consultation, you should expect to receive a Client Instruction Letter outlining the scope of the legal task that you have requested of us. When the Client Instruction Letter is received, we encourage you to read it carefully and ensure it covers all aspects of the matter as instructed by you. You will then be requested to sign a copy of the Client Instruction Letter and return it to our office to confirm that it accords with your expectations and instructions.
We seek to maintain a legal service which allows clients to have access to their Hutchinson Legal Solicitor. In the event that the Solicitor is unable to be contacted at that time, we will ensure a message is sent to them directly so that you are contacted as soon as circumstances allow.
We consider a successfully managed legal matter is a matter which achieves the best result for our client. Accordingly, we encourage clients to set out for us, when providing their initial instructions, their desired result. This will enable us to advise them of the likely cost of achieving that result. We can also advise of avenues available through negotiations.
We are committed to:
At Hutchinson Legal, we realise that whilst we can provide legal services to our clients, there are times when clients may require the assistance of other professionals. Accordingly, where appropriate, we will refer clients to other professionals such as accountants, valuers, environmental specialists, financial planners, etc. Naturally, we would only recommend other professionals after consulting with you.
We are committed to providing clients not only a high quality service, but also a cost-effective service. When appropriate, we will be pleased to provide an estimate of the likely cost of an action when we receive instructions. We are also able to discuss alternatives in which a matter may be dealt with so that legal services are provided in a way that suits your particular requirements.
We speak the truth in love, even when it is costly. We do to others what we would have them do to us. While it is an old axiom, we believe it is relevant today. Therefore, we consider client needs in a holistic manner and respond proactively in a pro-active way.
We are absolutely and unswervingly committed to excellence. We exist to serve. Clients can count on us to get the work done within cost estimates and in a timely manner.
Clients are our priority. We take the opportunity to identify the client’s needs beyond the legal services they are seeking and respond appropriately. We are concerned about broader needs and express this in practical ways. This extends to how we care for team members.
"We are both most grateful to your practice and... services. [Elarya George] was so approachable, clear and proactive in dealing with [our] case. Elarya... provided clear information about her services, the costs and the process, and gave us great confidence in her being trusted to deal with the matter. She really was excellent from start to finish."
"Thank you Madelaine for your kind assistance and concern with this... I am most grateful and appreciative... that you were able to be there and... assist in this journey."
"I've experienced legal representation from you and your colleagues that I cannot fault. I have appreciated your guidance and not once have I felt that you didn't understand my circumstances... nor doubted the worth of my case."
"Thank you so much for your assistance, support and guidance throughout this long process... Your professionalism and dedication are second to none. On behalf of my Mum and my family, thank you."
"I could not have been happier with the team at Hutchinson Legal... individual steps were explained clearly, and every conversation was friendly and confidence inspiring. I cannot recommend you highly enough."
"I honestly cannot thank you enough for everything. You are professional in all you do and also a very caring person. I have given your name and number to other people and I hope they phone you because you are a Knight in shining armour and work wonders."
"It was a tremendous relief to benefit from your service. The way you were constantly adopting the most cost effective approach for the best outcome and your meticulous attention to details were both very much appreciated. I also appreciated the occasions when you went beyond your call of duty to ensure that all paperwork was prepared properly and submitted on time."
"You have been an invaluable help in putting all of this behind me and helping us achieve a satisfactory result. I would have no hesitation in recommending you personally to any friends or family in need of legal assistance."
"Thank you again for your professionalism and great client service. We are both thrilled with the outcome."
"[Your] sympathetic concern, prompt attention and expeditious handling of our requirements has made some trying times much easier to deal with."
"You have gone the extra mile with this case and it is difficult to know how to adequately express our appreciation."
"[The team] treated us as if it was their own Dad in trouble, and spent many hours working for us and achieving an amazing outcome."
"You have given me a sense of faith in the Law System"
Hutchinson Legal was the Winner of the Maroondah Business Excellence Awards - Service Excellence category for 2019. It was a privilege and honour to receive this award, which was presented at the Maroondah Business Excellence Awards Gala Evening. It was an excellent event and we were surrounded by dozens of exceptional local businesses in a variety of categories. Our congratulations go to all the finalists, and particularly, to our sister firm, YourLawyer, who was a finalist in the Collaboration and Partnerships category.